4.0 rating based on 1 rating Booked Preferred Club Jr Suite King with Private Pool. Found that we did not use private pool as much as we thought, algae was present. Room faced the quiet pool, great location. Room itself was average. Beach was nice, seaweed was cleaned morning and afternoon. Beach vendors were not an issue, a polite no was all that was required. Beach chairs and umbrellas were in rough shape on preferred pool side, better on the opposite side of property. Main pool was very busy, chairs here needed replacing as they were saggy and uncomfortable. Preferred Club Pool was smaller. Lounge here was nice with air conditioning, but food selection was lacking in flavour and selection.
Quiet pool was the best place to hang out, Bali beds were comfortable and the lounge chairs in good condition. Service here was great.
Restaurants were average, did not need reservations if you went early. Himitsu required reservations if you wanted seating at Teppanyaki. Olio restaurant was a nice change from the buffet for breakfast if you were Preferred Club. The beach grill was ok, but the pool offered a BBQ most of the days we were there. The Buffet offered a good variety of options but was on the smaller side.
Drinks were hit and miss at any of the bars if asking for frozen cocktails.
Shows were better than expected. Managed to stay up for all of them. Coco Cafe was a nice little spot for coffee at any time of day.
Staff were friendly, but we did not feel we needed a concierge/butler for our time there.
Overall a solid 4* property. Attention to detail fell short. Rooms while large seemed lacking in furnishings. Lobby washrooms needed updating. Pool and beach lounge chairs need replacing. Dining average.